Privacy Policy

Information We Collect

We collect the details you give us when you create an account, place an order, save an address, or get in touch with our team. That typically includes your name, phone number, email address, delivery address, and order history.

We also collect limited technical information about how you use the site, such as the pages you visit and the device you browse from, so that we can keep the store working properly.

How We Use Your Information

We use the information we hold to:

• process your orders, payments, returns, and exchanges
• keep you updated on the status of a delivery
• answer your questions and provide customer support
• improve the products, brands, and pages we show you
• send you updates about new arrivals when you have asked us to

Sharing Your Information

We share your details only with the partners who help us fulfil your order, such as our delivery partners, our payment gateway, and the brands whose pieces you have bought. They receive only what they need to complete the task.

We do not sell your personal information to anyone.

Cookies

We use cookies to keep you signed in, remember what is in your bag, and understand which parts of the site are useful. You can turn cookies off in your browser settings, though some parts of the store may stop working as expected.

Keeping Your Data Safe

We hold your information for as long as your account is active or as long as we need it to meet our legal and accounting obligations. Access is limited to the people who need it, and payment details are handled by our payment partner rather than stored by us.

Your Rights

You can view and edit most of your details from the My Account section at any time. If you would like a copy of the information we hold, or would like your account removed, write to us and we will help.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the date shown at the top of this page.